IT Support · North Wales, Mid Wales & Cheshire
Your business's all-in-one
IT department.
Reliable IT support, robust cyber security and secure cloud backups across North Wales. We handle the tech, so you can run your business with confidence.
Meet your new IT partner
We speak your language
We're an engineer-led business working with you as your IT partner, not just as another service provider. Technology can be complex and frustrating. Our role is to simplify it, making it approachable, useful, and a real asset to your business.
Think of us as the bridge between your business and the digital world. We speak your language, not in technobabble, but in clear, plain English (a tipyn bach o Gymraeg 🏴).
We're here when you need us, and always looking after things in the background. That's what partnership means to us.
We keep up with the latest advice from the National Cyber Security Centre, so your business benefits from current, trusted best practice.
Our services
What can we do for you?
Straightforward IT services to keep your business running smoothly and securely. We handle the technical stress so you can focus on what you do best.
IT Support
Fully managed remote IT support for your business and your team. Unlimited help with day-to-day issues, updates, monitoring and more.
Cybersecurity
Antivirus, email filtering, firewalls and safe internet access. Practical, business-grade protection against viruses, phishing, and other online threats.
Cloud Backup
Automatic, secure cloud backups for your important files, emails and systems. Reliable protection against data loss, accidental deletion or ransomware.
Infrastructure
We supply, install and support the kit your business runs on, PCs, laptops, routers, switches, firewalls, Wi-Fi and everything in between.
65+
years
With a combined time in the industry of nearly 7 decades, you can rely on us to look after your business with the kind of care, confidence and experience that only comes with time.
Just some of the more recognised names we've worked with over the years
Industries
Different teams, different needs
We support a wide range of sectors across North Wales, tailoring IT to the way each one actually works.
See all industriesWhat our clients say
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“We would have no hesitation in recommending Dragon Digital.”
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“They have supported us for several years, and always make any I.T. issues seem like no issue at all.”
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“I can fully recommend them to anyone looking for IT Support for home or business, they won't let you down.”
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“A pleasure to work with and has always been readily available to fix anything we have thrown at him! Extremely customer focused and always keep you upto date until a resolution is found.”
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“Incredibly passionate, motivated and technically minded.”
Want the detail? Read our case studies to see how we solve real business IT problems.
Frequently asked questions
What exactly does a managed IT provider do?
A managed IT provider looks after your day-to-day technology needs. Think of us as your very own internal IT department, but at a fraction of the cost. From maintaining systems and handling support requests to improving security and advising on future improvements, we help your business streamline its operations and reduce the risk of issues.
Will I still have control over our IT?
Absolutely. Our role is to support your business, not take it over. We work in partnership with you, offering technical expertise and practical guidance, while ensuring you remain fully informed and in control of any decisions that affect your systems.
If I switch to you, will I have any downtime?
Not at all. We handle the transition carefully and with minimal disruption. Most of the work happens in the background, with clear communication and planning throughout. In many cases your team won't notice the switch, other than the improvement.
Do we have to scrap everything and start over?
No. We work with your existing systems wherever possible. If anything does need replacing, we'll explain why and suggest a practical solution. The goal is to make improvements gradually and sensibly, without unnecessary upheaval.
What does managed IT support cost?
We offer clear, predictable and transparent pricing, usually on a monthly basis so there are no surprises. Many clients find they save money over time by avoiding downtime, preventing problems early, and reducing the burden on their internal teams.
How quickly can you respond if something goes wrong?
We provide responsive, dependable support with defined response times. If something urgent arises, we act swiftly, either remotely or on site, to resolve the issue and keep your business running smoothly.
Ready to make IT one less thing to worry about?
Book a free, no-obligation consultation. We'll talk through how your IT works today and where we can help, in plain English, with no pressure.