Pricing
Clear, predictable pricing
No hidden extras, no charge every time you call. Just honest, transparent managed IT support priced around your team.
Managed IT support
Most businesses we support pay a simple, predictable amount per user, per month, with everything below included. The exact figure depends on your team size and the systems you run, so we'll always give you a clear quote up front.
- Unlimited remote support
- Unlimited on-site support
- 24/7 automated monitoring
- Patch management & updates
- Business-grade antivirus & antimalware
- Email spam filtering & security
- Cloud backup & recovery
- Network audit & documentation
- Supplier liaison
- Regular catch-ups & reviews
Not sure what you need? Our services page explains what's included, or read how we've helped others in our case studies.
No nasty surprises
Support is included, so you're not charged extra every time you pick up the phone. That's the whole point of having us on board. The government's Cyber Security Breaches Survey shows how costly downtime and breaches can be, and predictable support is how you avoid them, all for less than the cost of a single in-house hire.
Other services
Cloud backup is priced on the type of service and amount of data, so it scales with you. One-off projects and consultancy are quoted per piece of work. We'll always be clear on cost before anything starts.
Pricing questions
How is managed IT support priced?
Most of our managed support is priced per user, per month. You pay a predictable monthly amount based on how many people we're supporting, with everything included, so there are no surprise bills every time someone needs help.
Is there a long contract or lock-in?
We keep things straightforward and fair. We'd rather earn your business every month by doing a good job than tie you into a long, restrictive contract. We'll be clear about terms before you commit to anything.
What's included in the monthly price?
Unlimited remote and on-site support, 24/7 monitoring, patch management, business-grade security and regular check-ins are all part of the package. We'll set out exactly what's included before you start, with no hidden extras.
Will managed support actually save us money?
Often, yes. Many clients save money over time by avoiding downtime, preventing problems early, and reducing the burden on their internal team. Hiring even a junior IT technician can cost £20k or more a year, a managed team costs a fraction of that.
Want a quote tailored to your business?
Tell us a little about your team and systems, and we'll give you a clear, honest price, with no obligation.